Terms of service

TERMS OF SERVICE PROTOCOL Operational governance, structural liabilities, and merchant directives for the Lumaris design platform.

Welcome to Lumaris. Throughout this digital interface, the terms "we", "us" and "our" refer explicitly to the Lumaris design platform. We operate this storefront, website destination, and all connected analytical frameworks, tools, and digital transactions to provide a curated shopping experience (the "Services"). Our platform is securely hosted by Shopify, enabling us to distribute our premium collections globally.

The terms and conditions, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT INTEGRITY

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage. To activate transactions or secure consumer profiles, you may be prompted to submit precise shipping, billing, and credential details. You warrant that all documentation provided to our database is completely accurate, current, and verified. You remain exclusively responsible for shielding the access credentials of your account profile.

SECTION 2 - CURATED DESIGN CHARACTERS

Our team executes every effort to present a precise digital rendering of our collections. However, due to individual display parameters, calibration settings, and device metrics, texture tones or architectural coloring may vary across screen surfaces. Descriptions of our premium pieces are subject to dynamic updates at our sole discretion. We reserve the absolute authority to limit distribution volumes, adjust regional availability, or discontinue an asset line on a case-by-case basis.

SECTION 3 - TRANSACTION ORDER MATRIX

Submitting a purchase configuration constitutes a formal offer to acquire our assets. We retain the authority to accept or decline any order sequence for any reason. A transaction is not formally accepted until our logistics hub processes your payment and transmits a digital confirmation sequence. All acquisitions are subject to returns or exchanges exclusively managed in accordance with our Returns Protocol. You warrant that your orders are strictly for personal or domestic residential use and not for unauthorized commercial export or resale.

SECTION 4 - PRICES AND BILLING SECURITY

Pricing tiers, exclusive campaign discounts, and bundle selections are subject to dynamic re-alignments without prior notice. Unless explicitly stated, posted collection prices exclude local taxes, shipping freight fees, and international import customs duties. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 5 - SHIPPING, FREIGHT & RISK OF LOSS

All delivery timelines displayed on our site are calculated logistics estimates only and cannot serve as absolute guarantees. Lumaris is not liable for structural transit delays caused by third-party shipping couriers, custom-clearance barriers, or unforeseen global supply chain constraints. Once our distribution center transfers your package to the carrier, the formal title and legal risk of loss pass directly to your profile.

SECTION 6 - INTELLECTUAL PROPERTY BOUNDS

Our global services—including all original text copy, luxury brand graphics, custom theme displays, photography compositions, and code configurations—are the exclusive property of Lumaris, protected under international copyright and intellectual property laws. You are granted permission to access our files strictly for personal, non-commercial use. Unauthorized reproduction or scraping of our creative elements is strictly prohibited. All rights not expressly granted herein are reserved by Lumaris.

SECTION 7 & 8 - EXTRA UTILITIES & THIRD-PARTY INTEGRATIONS

We may grant access to optional third-party plug-ins or provide external hyperlinks that operate outside our monitoring systems. You acknowledge that such tools are provided strictly "as is" and "as available" without warranty parameters of any kind. Any engagement with external platforms or links is performed exclusively at your own risk. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 - SYSTEM RELATIONSHIP WITH SHOPIFY

Lumaris is hosted upon the Shopify e-commerce infrastructure. However, any sales, client inquiries, or purchase obligations are contracted directly between you and Lumaris. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Lumaris, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Lumaris.

SECTION 10 - DATA PROTECTION MANAGEMENT

All data details processed through your browser actions are governed securely under our comprehensive Privacy Policy. Because our layout is hosted via Shopify, your personal information will be transmitted through their global server arrays to facilitate payment clearing and routing. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide services to you.

SECTION 11 - SUBMISSIONS & DESIGN FEEDBACK

If you submit, upload, post, email, or otherwise transmit product reviews, creative suggestions, space concepts, proposals, or feedback submissions (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including for commercial use. We maintain no obligation to preserve your reviews in confidence, pay financial compensation, or respond to feedback submissions. You remain solely responsible for the accuracy and legality of any feedback posted.

SECTION 12 & 13 - PROHIBITED ACTIONS & DATA INACCURACIES

Occasionally, product lists or tracking data cells may contain technical or typographical errors, inaccuracies, or omissions regarding stock quantities, pricing adjustments, promotional offers, or shipping freight timelines. We reserve the absolute right to correct these omissions or cancel affected order logs without prior notice (including after you have submitted your order).

You are strictly prohibited from using our digital environment to launch malicious code injections, distribute spam solicitations, deploy human-mimicking data scrapers, AI tools (such as agentic AI), or circumvent our robot exclusion headers. We reserve the right to suspend or terminate your account if you violate any part of these terms.

SECTION 14 - AUTOMATED AGENT CONDITIONS

This framework governs any autonomous or semi-autonomous software ("Agent") interacting with our platform. No artificial intelligence network or automated crawler may scan our systems unless it clearly identifies its target origin inside the HTTP user agent string as "Agent/[agent name]". Agents must respond truthfully to bot detection verification prompts, disclose their intent, and must never attempt to bypass, modify, or circumvent CAPTCHA challenges or tracking access limits.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. The provisions that by their nature should survive termination shall continue to apply following any structural closure.

SECTION 16 & 17 - LIMITATIONS OF LIABILITY & WARRANTY DISCLAIMERS

Our platform services and all pieces delivered through our distribution centers are provided strictly "as is" and "as available" for your operational use, devoid of any representations, conditions, or warranties—either express or implied—including conditions of merchantable quality, durability, non-infringement, or fitness for a particular spatial layout.

To the maximum extent permitted under law, Lumaris, our directors, partners, officers, employees, and fulfillment contractors—alongside Shopify and its affiliates—shall not be liable for any direct, indirect, punitive, special, incidental, or consequential damages of any kind. This includes lost profits, revenue deficits, data loss, or product replacement costs arising out of your configuration actions.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lumaris, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of your breach of these Terms of Service, your violation of any law or the rights of a third party, or your use of the Services.

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us constitutes the entire agreement and understanding between you and us, superseding any prior or contemporaneous agreements, communications, and proposals. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Lumaris is headquartered. You and Lumaris consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - SYSTEM CONCIERGE MANAGEMENT

For any questions relating to our terms of operations, compliance structures, or legal alignment parameters, please contact our centralized administrative network directly via email at support@lumaris.com.